Returns & Exchanges
We want you to be completely satisfied when shopping with us which is why we inspect your order carefully before shipping it to you.
If a product did not meet your expectations or you are not satisfied with a purchase for any reason, you may return the product for a replacement or a refund within 30 days of the receipt of your order minus a 10% restocking fee. Refunds are on new items only, used items may not be returned.
To return your product for a refund, replacement or exchange, just contact us through the email form below or phone 541-306-6829 to receive a Return Authorization Number which will be assigned to track your request.
No returns or exchanges on sale and discontinued items.
After receiving your Return Authorization Number, carefully pack and send the package to the return address below.
The Longboard Store Warehouse
550 SW Industrial Way, Suite 198
Bend, Oregon 97702
We suggest you insure your return shipment. We are not responsible for items which incur damages during return shipping or which we do not receive.
Refunds are issued in the form of original payment.
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