From our humble beginnings…
The Longboard Store is a family owned and operated business that was Established in 2006. Our early core values that still rein true today is to provide the best quality longboarding equipment at value pricing and delivering a promise of consistent exceptional customer service to each of our valued customers. We quickly rose to the top of the industry by fulfilling our core value promise and never loosing vision on what differentiates us from other Corporate retailers of longboarding equipment.
We are different by design!
Have you noticed that our Webpage is unique and visually different from our competition? Unlike the others that incorporate a “look alike plug and play” webpage platform; our webpage is custom designed to stand apart and enhance your shopping experience. We refuse to stream marketing banners across our page resembling a late-night info commercial. Our webpage is designed to look clean and not cluttered with marketing gimmicks. We are the only Longboard company that in-house photographs our entire product lines. We take this extra step to provide our shoppers with the best possible photography that clearly depicts the artistic images and nuances of each product. Our blogs are designed to inform the consumer of industry trends, product updates and informative guides. If you do not see an article of interest let us know; we will write one for you!
Over a decade of doing the right thing!
When you shop with us, you have peace of mind knowing that all the products we carry are the best the industry has to offer and are backed by our satisfaction guarantee, a manufactures warranty and “Wow” Customer Service.
Satisfaction Guarantee- It’s simple, if you don’t like it upon delivery call us, we will always make it right!
Manufactures Warranty- We assembles and sells all longboard completes with the manufacturers recommended components. This ensure your longboard will perform with the performance, safety and dependability as engineered by the manufacturer. In addition, the manufacturer may void warranty if the longboard deck has been assembled with inferior substituted parts. Make sure when purchasing a longboard complete that it come assembles with authorized manufacturers components.
“Wow” Customer Service! More and more people look towards the internet for their shopping needs but seldom do consumers experience customer care and service when shopping on the internet. We strive to give our internet customers the same care as our walk-in business. Simply reach out to us on our chat line or give us a call on the phone and we will show you what we mean by “Wow” customer service. Our continuing goal is to give each customer a memorable experience that they did not expect. Check us out; give us a shout!
Never forget the thrill!
We have never forgotten the thrill of recording our first order as a new business and the excitement continues today with each and every interaction we have with our valued customers. Whether it is helping a customer choose their first longboard, customizing a downhill board for epic performance, or assisting a customer with questions or concerns, our commitment to our core value promise is the same today as it was a decade ago during those humble beginnings.