From our humble beginnings:
The Longboard Store is a family-owned and operated business that was established in 2006. Our early core values that still hold true today are to provide the best quality longboarding equipment at value pricing, and delivering on our promise of consistent exceptional customer service to each of our valued customers. We quickly rose to the top of the industry by fulfilling on our core values, and never loosing vision on what differentiates us from corporate retailers of longboarding equipment.
15 years of doing the right thing:
When you shop with us, you have peace of mind knowing that all the products we carry are the best the industry has to offer and are backed by our satisfaction guarantee, a manufactures warranty, and “Wow” Customer Service.
Satisfaction Guarantee - It’s simple, if you don’t like it upon delivery call us, we will always make it right!
Manufacturer's Warranty: we assemble and sell all longboard completes with the manufacturer's recommended components. This ensures your longboard will perform with the performance, safety and dependability as engineered by the manufacturer. In addition, the manufacturer may void warranty if the longboard deck has been assembled with substituted parts. Make sure when purchasing a longboard complete that it come assembles with authorized manufacturers components.
“Wow” Customer Service! More and more people look online for their shopping needs but seldom do consumers experience customer care and service when shopping on the internet. Simply reach out to us on our chat line or give us a call on the phone and we will show you what we mean by “Wow” customer service. Our continuing goal is to give each customer a positive memorable experience that they did not expect. Check us out; give us a shout!
Never forget the thrill!
We have never forgotten the thrill of recording our first order as a new business and the excitement continues today with each and every interaction we have with our valued customers. Whether it is helping a customer choose their first longboard, customizing a board for epic performance, or assisting a customer with questions or concerns, our commitment to our core values is the same today as it was a decade ago during those humble beginnings.